The Micro Lidar parameters are calibrated during machine calibration. Basically, we move the toolhead over the calibration board, capture several images with laser on and off, and then calibrate the parameters.
This calibration may fail for several reasons:
1. The calibration board is broken, dirty, or covered.
2. The lens is dirty.
3. The USB-C cable is not working well.
4. The camera itself is broken (very rare case).
5. Firmware bug.
According to the different reasons, these are the steps to follow:
1. Check if the calibration board is in a good state. Clean it if necessary.
2. Clean the lens if step 1 doesn't work.
3. Unplug and then plug in the USB-C cable. Please see steps 2-5 in this article to unplug and plug in again.
4. Initiate a print job and perform micro lidar calibration again.
This print job requires using the latest version of Bambu Studio to slice and generate the corresponding model. After the printer completes the print preparation process, you can choose to cancel the print job or let the printer complete the model printing. Once the task is completed, perform micro lidar calibration again.
5. Contact our support team if all the above steps don't work.
HMS_0C00-0100-0001-000B: Failed to calibrate Micro Lidar.
0C00-0100-0002-000B
We hope that the detailed guide we shared with you was helpful and informative.
If you have completed the above 8 steps but the issue still persists, please record a video demonstrating the motion of the heatbed and the tool head during the printer's homing process. After that, allow the printer to sit idle for 10 minutes, upload the recorded video, and submit the printer's log file. Finally, please submit a technical service ticket for further troubleshooting and problem resolution.
We want to ensure that you can perform it safely and effectively. If you have any concerns or questions regarding the process described in this article, we encourage you to reach out to our friendly customer service team before starting the operation. Our team is always ready to help you and answer any questions you may have.
Click here to open a new ticket in our Support Page.
We will do our best to respond promptly and provide you with the assistance you need.
If your printer encounters an issue related to the micro LiDAR unit or AI, we strongly recommend selecting both of these options. This will greatly assist the technical support team in accurately diagnosing and addressing the problem.